Returns & Exchanges

At Ninepine, we want you to be completely satisfied with your high-performance apparel. If your purchase isn't quite right, you can return or exchange eligible items in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all hangtags are attached and the garments are unworn and unwashed.

• 3.
  Label and Ship

  Download and print the prepaid shipping label from the portal, attach it to your parcel, and drop it off at the designated courier location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.